Privacy Policy

This Privacy Policy explains how Apex Dyes & Chemicals Pvt Ltd (“Apex,” “we,” “us,” or “our”) handles information collected through this website. It applies to visitors who browse our product pages and to anyone who submits an enquiry, quote request, or sample request through our contact form.

This website does not process online payments, does not operate user accounts or logins, and does not sell products for direct online purchase; it exists to present our product range and to let prospective and existing customers get in touch with our sales and technical team.

We only collect information that you choose to give us. When you submit our contact form (including a general enquiry or a product sample or quote request), we receive the details you enter: your name, email address, and any company name, phone number, product interest, or message you provide.

Our servers and hosting infrastructure may automatically log standard technical information common to all websites, such as your browser type, device type, and the pages you visit, for the purpose of keeping the site running securely. We do not currently use advertising cookies, analytics trackers, or third-party marketing pixels on this site.

We do not use the information you submit for automated decision-making, and we do not use it to send unsolicited marketing communications.

• To respond to your enquiry, quote request, or sample request.
• To provide technical information, documentation, or product recommendations you have asked for.
• To maintain records of our correspondence with existing and prospective customers.
• To improve the accuracy and usefulness of this website.

This website does not set advertising or analytics cookies. Your browser may still set strictly necessary cookies required for basic page functionality; these do not identify you personally and cannot be used to track you across other websites.

We do not sell, rent, or trade the information you submit to us. We may share it with service providers who help us operate this website or respond to enquiries (for example, our email or hosting provider), and only to the extent necessary for them to perform that service.

We may disclose information where required to do so by law, or to protect the rights, property, or safety of Apex, our customers, or the public.

We keep enquiry and correspondence records for as long as reasonably necessary to respond to your request, maintain our business relationship with you, and meet our own record-keeping and legal obligations. You may ask us to delete your information at any time using the contact details below, and we will do so unless we are required to retain it for a legitimate business or legal reason.

Depending on where you are located, you may have rights to access, correct, or request deletion of the personal information we hold about you, and to object to or restrict certain uses of it. To exercise any of these rights, contact us using the details below and we will respond within a reasonable time.

We take reasonable technical and organisational measures to protect the information you submit against unauthorised access, alteration, or disclosure. No method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

This website is intended for business use by adults working in the textile, paper, leather, and related industrial sectors. We do not knowingly collect information from children.

We may update this Privacy Policy from time to time to reflect changes to our website or practices. The “Last updated” date at the top of this page shows when it was last revised. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy or how we handle your information, please contact us at info@apexdyechem.com or by phone at 0092-301-2484342. Our head office is at 3 Zain Villaz Amarkot Dina Nath, Canal Bank Road, Lahore, Pakistan, and our factory is at 4.5 KM Manga Raiwind Road, Lahore, Pakistan.